On the Ground with New York's Contact Tracers
2020-08-20
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1Joseph Ortiz walked to the home of a man who was tested COVID-19.
2The test showed the man has the disease.
3Ortiz was unsure what to expect during his visit.
4The person had not answered telephone calls from New York City's contact tracing program.
5New York officials set up the program to keep the coronavirus from spreading.
6The goal was to get new diagnosed people to identify others they might have infected before the virus spreads further.
7"You never know what you're going to get," Ortiz told The Associated Press.
8He added that "sometimes you have people who are really appreciative...they like that we're out here trying to end the pandemic."
9Such is the work of what appears to be the biggest contact tracing effort in any city in the United States.
10New York has over 3,000 people making phone calls, going door to door, and asking people about their health.
11New York Mayor Bill de Blasio has called the effort an "amazing success."
12The city says it is now meeting its goal of reaching about 90 percent of all newly diagnosed people and completing interviews with 75 percent.
13But in the program's first two months, more than 11,000 infected people - 50 percent of new cases - did not give any names of others they might have exposed.
14When people have identified contacts, tracers have done interviews with 6 in 10 of them.
15That is below the target of New York officials.
16Comparing U.S. state and city contact tracing programs is difficult because they vary or differ widely in what they release.
17However, some public health experts say the numbers that New York reports are looking good.
18Program director Ted Long knows there is more work to do.
19Long is a doctor and an official with the city-operated hospital system Health + Hospitals.
20He estimates the tracers' efforts have prevented thousands of coronavirus cases and helped keep new infections, hospitalizations and deaths at low levels.
21Newly confirmed cases rose past 6,000 on some days in April; they now average about 200 a day because of more testing.
22"That's what tells me that what we are doing is working," Long said.
23Contact tracing is an old, highly respected public health technique.
24But the pandemic is testing it once again in many countries around the world.
25The pain is hard for the U.S. city that has reported more deaths from COVID-19, the disease caused by the coronavirus, than any other.
26Making calls from her home in East Harlem, tracer Maryama Diaw says she tries to "be sensitive and...talk to the person as a human being."
27Recently when a woman tested positive for the disease, Diaw said, she put down her written questions and asked the woman "Are you doing OK?"
28"We talked for a little bit, like person to person," said Diaw, a student in public health.
29The U.S. Centers for Disease Control and Prevention's director has estimated the country will need 100,000 tracers.
30By the end of July, the total was over 41,000.
31That number is based on information collected by National Public Radio and Johns Hopkins University in Maryland.
32As a nation, "we're not in a good place," said Lori Tremmel Freeman.
33She is chief executive officer of the National Association of County and City Health Officials.
34She added that New York City was doing well.
35The city already had hundreds of people tracing other infectious diseases before the pandemic.
36But COVID-19 took the work to a level they had never tried before, said deputy health commissioner Demetre Daskalakis.
37New York City appears to have the biggest city-level program.
38By comparison, 2,600 tracers are covering nearly all of Los Angeles County in California.
39Chicago says it has over 200 tracers now and expects the number to grow to about 800 by the middle of September.
40L.A. County health officials says their program is "going well."
41It completes interviews with about 50 percent of all new cases and with nearly 66 percent of all new contacts.
42I'm Susan Shand.
1Joseph Ortiz walked to the home of a man who was tested COVID-19. The test showed the man has the disease. 2Ortiz was unsure what to expect during his visit. 3The person had not answered telephone calls from New York City's contact tracing program. New York officials set up the program to keep the coronavirus from spreading. The goal was to get new diagnosed people to identify others they might have infected before the virus spreads further. 4"You never know what you're going to get," Ortiz told The Associated Press. He added that "sometimes you have people who are really appreciative...they like that we're out here trying to end the pandemic." 5Such is the work of what appears to be the biggest contact tracing effort in any city in the United States. New York has over 3,000 people making phone calls, going door to door, and asking people about their health. 6New York Mayor Bill de Blasio has called the effort an "amazing success." The city says it is now meeting its goal of reaching about 90 percent of all newly diagnosed people and completing interviews with 75 percent. 7But in the program's first two months, more than 11,000 infected people - 50 percent of new cases - did not give any names of others they might have exposed. When people have identified contacts, tracers have done interviews with 6 in 10 of them. That is below the target of New York officials. 8Comparing U.S. state and city contact tracing programs is difficult because they vary or differ widely in what they release. However, some public health experts say the numbers that New York reports are looking good. 9Program director Ted Long knows there is more work to do. Long is a doctor and an official with the city-operated hospital system Health + Hospitals. He estimates the tracers' efforts have prevented thousands of coronavirus cases and helped keep new infections, hospitalizations and deaths at low levels. 10Newly confirmed cases rose past 6,000 on some days in April; they now average about 200 a day because of more testing. 11"That's what tells me that what we are doing is working," Long said. 12Contact tracing is an old, highly respected public health technique. But the pandemic is testing it once again in many countries around the world. 13The pain is hard for the U.S. city that has reported more deaths from COVID-19, the disease caused by the coronavirus, than any other. 14Making calls from her home in East Harlem, tracer Maryama Diaw says she tries to "be sensitive and...talk to the person as a human being." 15Recently when a woman tested positive for the disease, Diaw said, she put down her written questions and asked the woman "Are you doing OK?" 16"We talked for a little bit, like person to person," said Diaw, a student in public health. 17The U.S. Centers for Disease Control and Prevention's director has estimated the country will need 100,000 tracers. By the end of July, the total was over 41,000. That number is based on information collected by National Public Radio and Johns Hopkins University in Maryland. 18As a nation, "we're not in a good place," said Lori Tremmel Freeman. She is chief executive officer of the National Association of County and City Health Officials. She added that New York City was doing well. 19The city already had hundreds of people tracing other infectious diseases before the pandemic. But COVID-19 took the work to a level they had never tried before, said deputy health commissioner Demetre Daskalakis. 20New York City appears to have the biggest city-level program. By comparison, 2,600 tracers are covering nearly all of Los Angeles County in California. Chicago says it has over 200 tracers now and expects the number to grow to about 800 by the middle of September. 21L.A. County health officials says their program is "going well." It completes interviews with about 50 percent of all new cases and with nearly 66 percent of all new contacts. 22I'm Susan Shand. 23The Associated Press reported this story. Susan Shand adapted it for Learning English. George Grow was the editor. 24_______________________________________________________________ 25Words in This Story 26tracing - adj. the act of following something or some people to reach others 27diagnose - v. to come to a conclusion about the cause of medical issue 28appreciative - adj. showing thankfulness 29pandemic - n. a contagious illness that spreads to tore countries 30interview - n. to ask someone questions 31technique - n. the way someone undertakes a job or activity